Getting your resourcing right
There are times when team members don’t work that efficiently because they are spread too thin. Resource planning doesn’t involve just headcount; you need to have a look at your staffing needs at both individual and team levels, to know where recruitment is needed the most.
Employee efficiency is going to look different shift-to-shift or day-to-day for many companies, and it mainly depends on the customer and operational demands. If you want to make sure that the business is correctly resourced all year round, create a series of optimized shift plans.
Encouraging company-wide communication
When each time has the right number of people, the next thing is making sure there is efficiency in company-wide communication. Team members sharing knowledge, understanding the impact of their workload on others, and not being afraid of delegating some work at full capacity are usually way more productive compared to those choosing to work alone.
A third of UK professionals are now working from home at least some days, which makes it important for businesses to have digital tools that help in facilitating remote communications. Investing in something like an online shift planning system is going to make it easier for your employees because they can see who else is working which comes in handy when they need support or have any queries.
Defining responsibilities and workload clearly
Job ambiguity is one of the biggest sources of professional inefficiency; some don’t know where their role ends and where others’ role begins, which can lead to tasks falling between the cracks.
You can avoid this in two ways, the first is to have a clear job description. The staff should keep checking this regularly.
The second is increasing efficiency by improving task planning and management capabilities. Document the tasks that have to be done daily, weekly, and monthly. You also have to assign responsibilities to each member of the team to avoid any gray areas. The employees are going to focus on their priorities.
Matching tasks to employee skills
There are times when teams work together on an important task, but at times they fail to choose the best-suited person for the job.
When you formalize your task planning structure, you get the chance of matching tasks to employee skills. This ensures that tasks are completed quickly, competently, and accurately. It also makes it easier to plan tasks that need specialist skills. There are times when a given job needs to be done by someone who has certain certifications.
A good way to see the total talent pool of your team is to create an online HR portal document showing the skills, qualifications, and experiences of those in your team. When you need someone to do something, you can look for someone best-suited.
Investing in employee efficiency tools
There are many tools you can use to improve employee efficiency – including task management and shift planning systems like Tracktime24 – and get the most out of every member of the team.
While the current process might be working well, there are even better options out there. You can save a lot of time on admin tasks like management of annual leave by choosing an online holiday calendar; this centralizes information and makes it easier and quicker to review, request, track, and approve time off.
Rewarding hard work
The tips above have focused on optimizing the setup for maximum efficiency. A well-run company is going to focus on more than just staff output and input.
People work hard when they are motivated. Studies have shown about 80% of people say that they feel more productive when the employer rewards their efforts.
There are a lot of ways you can reward your staff for their loyalty and effort – from team dinks to employee of the month awards, extra days off, and financial bonuses. Small gestures can make the biggest difference.
Listening and learning from employee feedback
The workforce is every company’s biggest untapped knowledge source. When you make decisions from the top-down, you miss out on new ideas for improving employee efficiency and performance.
The most successful companies out there encourage their staff to contribute by making suggestions and constructive criticism. They might have ideas on running things better. Peer-to-peer feedback will help colleagues collaborate better and get more done.
You can create a structure and culture that nurtures employee productivity by having an open attitude towards staff feedback. You can use tools like shift planning software to do this. Your business is going to see strong results from these efforts.